Privacy Policy

Last Updated: March 28, 2026

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through our website, customer service communications, checkout process, subscription management, email and SMS marketing interactions, and any other direct interactions you have with us related to our products and services.

By using our website or purchasing from us, you acknowledge that your personal information will be collected, used, and disclosed as described in this Privacy Policy.

2. Who We Are

Combine Vitamin LLC operates combinevitamin.com and is responsible for the collection and use of personal information described in this Privacy Policy.

If you have any privacy-related questions, requests, or concerns, you may contact us at info@combinevitamin.com.

3. Personal Information We Collect

A. Information You Provide Directly

We may collect personal information you provide when you browse, place an order, subscribe, sign up for marketing, contact us, or otherwise interact with our website, including:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase history
• Subscription preferences and frequency selections
• Customer service communications
• Any information you include in forms, messages, or support requests

B. Payment Information

When you make a purchase, your payment information is typically collected and processed by our third-party payment processors. We do not generally store your full payment card number, full card security code, or complete payment credentials on our own servers.

We may receive limited payment-related details, such as payment status, card type, expiration data, transaction confirmation, and billing verification information.

C. Automatically Collected Information

When you visit or interact with our website, we and our service providers may automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and site activity
• Referring website or traffic source
• Date and time of access
• Cart activity and checkout activity
• Cookie identifiers and similar tracking data

D. Marketing and Engagement Information

If you subscribe to our email or SMS marketing, we may collect and store information related to your marketing preferences and engagement, such as:

• Opt-in status
• Consent records
• Email opens and clicks
• SMS interactions
• Campaign engagement history
• Preferences, segmentation, and suppression status

4. How We Use Personal Information

We may use your personal information for the following business and commercial purposes:

• To operate and maintain our website
• To process, confirm, fulfill, and deliver orders
• To manage subscriptions and recurring purchases
• To provide customer support and respond to questions or complaints
• To process payments and prevent fraud
• To send transactional communications, such as order confirmations, shipping updates, and service messages
• To send marketing emails and text messages where permitted by law and based on your preferences
• To personalize your shopping experience and improve our website, products, and services
• To monitor, analyze, and understand usage trends and performance
• To enforce our Terms of Service and other legal rights
• To comply with legal obligations, tax requirements, reporting obligations, and regulatory requests

5. How We Share Personal Information

We do not sell your personal information for money. We may share personal information with trusted third parties where necessary to operate our business and provide our products and services.

A. Service Providers

We may share personal information with vendors, contractors, and service providers that help us run our business, such as:

• Ecommerce platform providers
• Payment processors
• Order management providers
• Production, fulfillment, warehousing, and logistics partners
• Shipping carriers
• Email marketing providers
• SMS / messaging platforms
• Analytics and performance tools
• Fraud prevention and security services
• Customer support tools and communications providers

These providers are generally permitted to use personal information only to the extent necessary to perform services for us, subject to applicable contractual and legal restrictions.

B. Business Transfers

We may disclose personal information in connection with an actual or proposed merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar corporate transaction.

C. Legal and Compliance Disclosures

We may disclose personal information where required or permitted by law, including when we believe disclosure is reasonably necessary to:

• Comply with a legal obligation, subpoena, court order, or regulatory request
• Enforce our agreements, policies, and legal rights
• Protect the rights, property, safety, or security of our business, customers, or others
• Investigate fraud, abuse, or unlawful activity

6. Fulfillment, Shipping, and Third-Party Order Processing

To process and deliver orders, we may share information such as your name, shipping address, contact information, order details, and related fulfillment data with trusted third-party production, fulfillment, warehousing, and shipping partners.

This sharing is necessary to prepare, pack, ship, track, replace, investigate, or otherwise manage your order.

Because some orders may be processed through external fulfillment and logistics systems, shipment-related information may be generated, updated, and transmitted through those third-party services and carriers in the ordinary course of business.

7. Subscription and Recurring Billing Information

If you enroll in a subscription or recurring purchase program, we may collect and use information necessary to manage that relationship, including:

• Subscription enrollment details
• Recurring order schedule
• Payment status and rebill activity
• Subscription modifications, skips, pauses, or cancellations
• Customer service records related to subscription management

We use this information to administer recurring orders, process automatic billing, notify you of upcoming activity where applicable, and support your subscription preferences.

8. Email Marketing

If you sign up for our email list or otherwise consent to receive promotional emails, we may send you newsletters, product announcements, educational content, promotional offers, cart reminders, and related marketing communications.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or by contacting us at info@combinevitamin.com.

Please note that even if you opt out of marketing emails, we may still send you non-promotional or transactional communications related to orders, subscriptions, account updates, customer support, or important service notices.

9. SMS / Text Message Marketing

If you provide your mobile number and opt in to receive marketing text messages from us, we may use your phone number and related messaging data to send promotional text messages, reminders, offers, product updates, and other marketing communications.

Where required by law, we maintain records of your SMS consent, including the phone number provided, date and time of consent, method of consent, and related campaign or form context.

You may opt out of marketing text messages at any time by replying STOP to a message where supported or by contacting us at info@combinevitamin.com. Message and data rates may apply. Message frequency may vary.

10. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies to collect information about how you use our website and to support core site functionality.

These technologies may be used for purposes such as:

• Keeping your cart and checkout session active
• Remembering your preferences
• Website performance and analytics
• Advertising measurement and remarketing
• Fraud detection and security monitoring

You can control cookies through your browser settings. However, blocking or disabling certain cookies may affect website functionality or your shopping experience.

11. Analytics and Advertising

We may use third-party analytics and advertising tools to understand how visitors interact with our website, measure campaign effectiveness, improve user experience, and serve or evaluate marketing campaigns.

These tools may collect information about browsing activity over time and across websites or services, subject to the settings, disclosures, and controls made available by those providers and applicable law.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide products and services
• Maintain business and transaction records
• Administer subscriptions
• Resolve disputes and handle customer support matters
• Detect and prevent fraud
• Comply with tax, accounting, legal, and regulatory obligations

The exact retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission, storage, or security system is completely secure. As a result, we cannot guarantee absolute security.

14. Children’s Privacy

Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to address the issue.

15. U.S. State Privacy Rights

Depending on your state of residence, you may have certain privacy rights under applicable law, which may include the right to request access to, correction of, deletion of, or information about certain processing of your personal information, subject to legal exceptions and verification requirements.

You may also have the right, in certain jurisdictions, to opt out of specific forms of data use or sharing as defined by applicable law.

To submit a privacy request, contact us at info@combinevitamin.com. We may need to verify your identity before processing your request.

We will not discriminate against you for exercising any privacy rights available to you under applicable law.

16. “Do Not Track” Signals

Because there is no consistent industry standard for recognizing or honoring browser-based “Do Not Track” signals, our website may not respond to all such signals in a uniform manner.

17. International Users

Our website is intended for customers in the United States. If you access the website from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States or other jurisdictions where our service providers operate.

18. Data Breach and Security Incident Response

If we become aware of a security incident involving personal information, we may investigate, take appropriate remedial steps, and provide notifications as required by applicable law.

Where legally required, we may notify affected individuals, regulators, or other parties consistent with our legal obligations and our incident response procedures.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, technology, services, or business operations.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Your continued use of the website after any changes are posted signifies your acceptance of the revised Privacy Policy, to the extent permitted by law.

20. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us at: