Terms of Service

Last Updated: March 28, 2026

1. Overview

This website is operated by Combine Vitamin LLC (“Combine,” “we,” “us,” or “our”). Throughout the site, the terms “you” and “your” refer to the user, customer, browser, or purchaser accessing this website or buying products from us.

These Terms of Service (“Terms”) apply to all users of the website, including without limitation users who browse, shop, place orders, subscribe to recurring purchases, participate in promotions, or interact with our customer communications, including email and SMS.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility and Use of Our Website

By using this website, you represent and warrant that:

• You are at least the age of majority in your state or territory of residence;
• You will use this website only for lawful purposes;
• You will not use our products or website for any illegal or unauthorized purpose;
• You will not attempt to interfere with the security, functionality, or operation of the website.

You may not use our products for resale, redistribution, or commercial resale without our prior written consent.

3. Product Information and Website Content

We make reasonable efforts to present accurate information regarding our products, pricing, availability, and content. However, we do not guarantee that all information on the website is complete, current, accurate, or error-free at all times.

Descriptions, product images, ingredient information, serving suggestions, labels, availability, pricing, promotions, and packaging may change from time to time without notice.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information on the website is inaccurate, including after an order has been submitted.

4. Health and Supplement Disclaimer

The statements and content on this website have not necessarily been evaluated by the U.S. Food and Drug Administration unless expressly stated otherwise. The information provided on this website, including product descriptions, educational materials, blog content, emails, SMS messages, and customer support communications, is for general informational purposes only and is not medical advice.

You should always consult with a qualified healthcare professional before starting any supplement, especially if you are pregnant, nursing, trying to conceive, under 18, have a medical condition, or are taking any medications.

By purchasing or using our products, you acknowledge and agree that:

• Individual results may vary;
• No specific health outcome or result is guaranteed;
• You are solely responsible for reviewing ingredients and determining whether a product is appropriate for you;
• You are responsible for following label instructions and usage guidance.

5. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability. Your order confirmation does not necessarily mean that your order has been accepted or that a binding contract has been formed.

We reserve the right, in our sole discretion, to refuse, limit, cancel, or reject any order for any reason, including but not limited to:

• Product unavailability;
• Pricing or listing errors;
• Suspected fraud or unauthorized transactions;
• Billing or shipping issues;
• Order volume concerns;
• Suspected resale or abuse of promotions.

If we cancel or modify an order after payment has been authorized or captured, we will generally issue a refund to the original payment method for the canceled portion of the order, where applicable.

6. Pricing and Payment

All prices displayed on the website are listed in U.S. dollars unless otherwise stated. Prices are subject to change at any time without notice.

You agree to provide current, complete, and accurate billing, payment, and account information for all purchases made through our website. By submitting payment information, you represent and warrant that you are authorized to use the selected payment method.

Applicable taxes, shipping charges, and other fees may be added at checkout as required by law or our order processing systems.

7. Order Processing, Shipping, and Delivery

We may use trusted third-party service providers, including production, fulfillment, warehousing, logistics, and shipping partners, to process and deliver your order.

By placing an order, you acknowledge and agree that:

• Orders may require processing time before shipment;
• Some orders may ship in separate packages or at different times;
• Estimated shipping or delivery dates are estimates only and are not guaranteed;
• Carrier delays, weather events, address issues, product availability, payment review, and high order volume may affect delivery timing.

Once an order has been transferred to the shipping carrier, delivery timing is outside our direct control. We are not liable for shipping delays caused by carriers, fulfillment providers, customs, force majeure events, or incorrect customer-provided shipping information.

You are responsible for ensuring that your shipping address is complete and accurate at the time of purchase. We are not responsible for delays, failed delivery, loss, or additional costs resulting from incorrect or incomplete shipping information provided by you.

Lost, Stolen, or Marked Delivered Packages

If a package is marked as delivered by the carrier but cannot be located, you should first contact the carrier and check with your household, neighbors, mailroom, or delivery location. While we may attempt to assist in certain cases, we are not responsible for packages that are lost, stolen, delayed, or misdelivered after being marked as delivered by the carrier.

8. Cancellations

Because many of our products are processed quickly through third-party fulfillment systems, order cancellations are not guaranteed.

If you need to request a cancellation, you must contact us as soon as possible at info@combinevitamin.com. We will attempt to accommodate cancellation requests when possible, but we do not guarantee that an order can be stopped, modified, or canceled once it has entered processing, production, packaging, or fulfillment.

9. Returns, Refunds, and Exchanges

We may, in our sole discretion, review refund, replacement, or store credit requests in limited circumstances, including if a product arrives damaged, defective, or materially incorrect.

To be considered for review, you must contact us at info@combinevitamin.com within 7 days of delivery and provide sufficient supporting information, which may include:

• Your order number;
• A description of the issue;
• Photographs of the product, packaging, and shipping label.

We reserve the right to deny any refund, replacement, or credit request where we determine, in our sole discretion, that:

• The claim is unsupported or outside the claim window;
• The issue resulted from customer error, misuse, mishandling, or improper storage;
• The product was opened, consumed, or materially altered, except where required by applicable law;
• The issue relates to taste, texture, personal preference, or subjective dissatisfaction;
• The delivery issue is attributable to the carrier or an incorrect address provided by the customer.

Nothing in this section limits any non-waivable consumer rights that may apply under applicable law.

10. Subscription Terms and Automatic Renewal

Certain products may be offered as part of a recurring purchase or subscription program. If you enroll in a subscription, you authorize us (and our payment processors) to charge your selected payment method automatically on a recurring basis at the interval selected at checkout unless and until you cancel.

By purchasing a subscription, you acknowledge and agree that:

• Your subscription will automatically renew unless canceled before the next billing date;
• You are responsible for managing your subscription and payment method;
• Recurring charges may continue until you cancel;
• Subscription pricing, frequency, product availability, packaging, or benefits may change from time to time.

To avoid being charged for the next subscription cycle, you must cancel before your next renewal date. Once a recurring order has been processed, submitted, or charged, it may not be cancellable or refundable.

We reserve the right to modify, suspend, or discontinue any subscription offering at any time, including if a product becomes unavailable or if we believe a subscription is being misused.

11. Promotions, Discounts, and Coupon Codes

From time to time, we may offer promotions, discount codes, introductory offers, bundles, subscription discounts, or limited-time pricing. Unless otherwise expressly stated:

• Promotions may not be combined;
• Promotions may be limited to one use per customer, household, or account;
• Promotions may be modified or discontinued at any time without notice;
• We reserve the right to cancel orders or remove discounts if we determine a promotion has been misused or applied in error.

12. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any breach of security. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

13. Email and SMS Communications

By providing your email address or mobile phone number, you may choose to receive transactional and/or marketing communications from us, subject to your preferences and applicable law.

Email

If you opt in to receive email marketing from us, you agree that we may send you promotional messages, product updates, educational content, cart reminders, and other marketing communications. You may unsubscribe at any time by using the unsubscribe link included in our emails.

SMS / Text Messages

If you opt in to receive marketing text messages from us, you agree that we may send you recurring automated or non-automated promotional text messages, including messages related to offers, launches, reminders, and cart recovery.

By opting in to SMS marketing, you acknowledge and agree that:

• Consent is not a condition of purchase;
• Message and data rates may apply;
• Message frequency may vary;
• You may opt out at any time by replying STOP;
• You may request help by replying HELP where supported or by contacting us at info@combinevitamin.com.

Transactional messages relating to orders, shipping, account activity, or service updates may still be sent where necessary for order fulfillment or account administration.

14. Intellectual Property

All content on this website, including but not limited to text, product descriptions, graphics, logos, icons, layouts, branding, images, downloads, and other materials, is the property of Combine Vitamin LLC or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, republish, exploit, or use any portion of the website or its content for commercial purposes without our prior written permission.

15. Prohibited Uses

You may not use the website or its content:

• For any unlawful purpose;
• To violate any applicable laws or regulations;
• To infringe upon our intellectual property rights or the rights of others;
• To transmit viruses, malicious code, or harmful software;
• To scrape, copy, mirror, or exploit the site using automated means without permission;
• To interfere with the security or operation of the website;
• To harass, abuse, defame, threaten, or discriminate against others.

We reserve the right to terminate or restrict your access to the website or our services for any prohibited or abusive use.

16. Third-Party Services and Links

Our website may contain links to or integrations with third-party platforms, applications, processors, service providers, or websites. We are not responsible for the content, policies, availability, or practices of any third party.

Your interactions with third-party services may be subject to their own terms, conditions, and privacy policies.

17. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, PRODUCTS, CONTENT, AND SERVICES PROVIDED BY COMBINE VITAMIN LLC ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, OR THAT THE WEBSITE OR PRODUCTS WILL MEET YOUR EXPECTATIONS OR PRODUCE ANY PARTICULAR RESULT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO ANY PRODUCT, ORDER, WEBSITE USE, OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM.

This limitation applies regardless of the form of action and even if we were advised of the possibility of such damages.

Some states do not allow certain limitations of liability, so portions of this section may not apply to you to the extent prohibited by law.

19. Indemnification

You agree to defend, indemnify, and hold harmless Combine Vitamin LLC and its officers, owners, affiliates, service providers, contractors, employees, agents, successors, and assigns from and against any claims, demands, liabilities, damages, judgments, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your breach of these Terms;
• Your misuse of the website or products;
• Your violation of any law or the rights of a third party;
• Your negligent, unlawful, or unauthorized conduct.

20. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to your use of the website or purchase of our products shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.

To the maximum extent permitted by law, any legal action or proceeding arising out of or relating to these Terms, the website, or any purchase from us shall be brought exclusively in the state or federal courts located in the State of Washington, and you consent to the jurisdiction and venue of those courts.

21. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of any remaining provisions.

22. Entire Agreement

These Terms, together with any policies or notices posted on this website, including our Privacy Policy and any applicable Shipping, Return, or Subscription policies, constitute the entire agreement between you and Combine Vitamin LLC regarding your use of the website and purchase of products from us.

23. Contact Information

If you have any questions about these Terms of Service, please contact us at: